Banks worldwide are reshaping customer experience, modernising core platforms, and scaling AI responsibly

Ranga Reddy, the CEO and Whole-time Director of Maveric Systems Limited, a Chennai-based company focused on digital transformation for banks and fintech. He co-founded Maveric in 2000 and has guided its growth into a specialist in independent testing, assurance, and innovative banking technology solutions. With over three decades of experience, Ranga Reddy started his career in healthcare management before moving into consulting roles at ECS Ltd and Proact Management Consulting.

He holds a BE degree from Anna University and a postgraduate diploma in HRM from XLRI Jamshedpur. In an exclusive interview with Bizz Buzz, Ranga Reddy said over the past 25 years, step-by-step they have gained expertise in regulatory compliance, cloud operations, customer experience, and intelligent automation and driving advancements in banking technology globally. He is very confident on achieving their target to record an ARR of $ 200 million in the next four years. Maveric Systems CEO Ranga Reddy lists out thrust areas to achieve $ 200 million ARR in next four years

Maveric Systems has completed 25 years in business this year. How would you describe the company’s evolution from its early years to becoming a domain-led technology partner for global banks today?

When we started Maveric, the banking industry was fragmented with domain experts, product specialists, and technologists working in silos. We strongly believe meaningful transformation can occur only when these capabilities come together in a single individual or team.

We developed a layered competency model that combines domain depth, product understanding, and technology skills. As a principle, Maveric has spent the past 25 years focusing on depth rather than breadth, choosing to specialise exclusively in banking rather than spreading across multiple verticals.

Our growth has been steady because our philosophy has been consistent: exceptional delivery, contextual solutioning, and unwavering commitment to customer outcomes.

We began with Business Acceptance Testing and have steadily expanded our capabilities over the years. Building on this foundation, we introduced Customer Experience offerings focused on digital services, followed by competencies in Data Quality and Data Engineering.

Most recently, we developed deep expertise in select banking products, supporting implementation, upgrades, and ongoing maintenance. Today, our solutions span Customer Experience, Regulatory Excellence, and Revenue & Cost Management, with AI deeply integrated into our offerings.

This journey reflects our consistent philosophy of exceptional delivery and customer relevance, positioning Maveric as a trusted domain-led technology partner for global banks.

Over the past two and a half decades, Maveric has built a strong reputation for innovation in banking technology. What have been the key strategic decisions that shaped this consistent growth trajectory?

Our singular focus on banking has allowed us to recognise patterns early, build the right capabilities, and respond faster to shift across digital, data, assurance, and AI. We scaled services only where we saw meaningful industry demand, not because the technology was fashionable. Another decisive factor was how we built talent.

Every associate at Maveric follows an accelerated learning path that combines hands-on experience on exceptional projects with a deep understanding of both the domain and technology. We innovate alongside our customers, who are constantly pushing boundaries and exploring new possibilities in banking.

By being part of their journey, we stay ahead of the curve and continue to deliver future ready solutions. Every choice is guided by customer relevance, and that consistency has enabled us to compete with global IT majors while sustaining long-term relationships and steady growth.

We create impact and earn customer trust through proactive solutioning, understanding client challenges and experimenting with offerings that give customers a head start in solving problems.

You are aiming to reach $ 200 million in ARR over the next four years. What are the primary growth drivers and market opportunities that will help achieve this target?

We currently partner with four of the world’s top 10 global banks, while building our strongest presence with regional leaders across the US, the UK, and the Middle East. In addition, we work closely with fintechs, where the pace of change and unique demands create intense challenges and exciting opportunities.

This diverse exposure enables our teams to grow holistically and deliver meaningful impact across the banking ecosystem.

Banks everywhere are rethinking customer experience, replatforming their core, and scaling AI responsibly. These three shifts present a significant opportunity, and we are adapting our services accordingly.

Our philosophy emphasises mindset over skillset—staying relevant to our customers and continuously realigning ourselves to their evolving needs.

We will deepen our largest accounts through a solution-first entry model and expand across adjacent service lines once impact is established. Our governance model, at the project, program, and relationship levels, keeps us close to decision-makers and helps us respond more quickly to emerging needs.

Acquisitions in developed markets give us local presence and senior talent who understand regional regulatory landscapes.

Our partnerships with hyperscalers and platform providers also play a key role in co-creating solutions and gaining access to new opportunities. Internally, our priority is talent scale. This gives us the ability to take on complex, high-value programs that demand domain-led AI fluency.

With banking technology evolving rapidly through AI, data analytics, and cloud adoption, how is Maveric balancing innovation with the need for reliability and compliance in the BFSI sector?

Innovation in banking must be responsible. Financial institutions cannot afford surprises, and neither can their regulators. Our AI-at-scale framework ensures every solution is responsible by design. Through AI enablement consulting, governance frameworks, and technology & operations transformation, we help banks turn quick wins into sustained, enterprise-scale impact, delivering engineered outcomes.

Our approach is to engineer trust into every solution. We integrate AI into digital, data, and quality assurance in a way that elevates reliability rather than risks it. Predictive testing, lifecycle governance, and multi-model orchestration ensure that innovation operates within safe boundaries.

Because our teams come from a BFSI background, they instinctively understand the regulatory, risk, and compliance expectations that surround every decision. Innovation and reliability are not opposing forces. When engineered correctly, they reinforce each other; that is the philosophy behind our delivery model.

As Maveric celebrates 25 years, what are the new focus areas or service lines that will define its next phase of growth?

We are entering a phase where domain-led AI fluency will define leadership in banking transformation. Since late last year, we have reorganised our offerings to focus on two areas that banks care deeply about: operations and technology.

On the technology side, we are prioritising modernisation, AMS re-engineering, AI-native quality assurance and Software Development Lifecycle (SDLC). On the operations side, we are focusing on regulatory compliance, customer service, wealth management, and lending. The common thread is the fusion of AI, data, and automation.

AI is no longer an enhancement; it is reshaping operating models. To stay ahead, we are building talent that understands both the domain and the implications of AI on workflows, controls, and customer experience.

Our AI@Scale framework ensures banks move beyond PoCs toward enterprise-wide impact with governance and safety built in.

The next chapter for Maveric is to become the go-to partner for operations and technology transformation in the AI era, combining deep domain expertise, responsible innovation, and measurable business outcomes.